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IT-Support-Quiz-Assistant

What the project does

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System Overview

What the project does

An interactive quiz assistant that helps IT‑support professionals practice, test, and reinforce their technical knowledge through dynamically generated questions and instant feedback.

Key features

  • Randomized question pools with multiple‑choice and open‑ended formats
  • Real‑time scoring and progress tracking
  • Customizable categories (networking, troubleshooting, hardware, software)
  • AI‑powered explanations and hints for each answer
  • Simple web interface for easy access and administration

    • Tech stack

    Python, Flask (or FastAPI), SQLite (or JSON storage), OpenAI API (or similar LLM), HTML/CSS/JavaScript for the front‑end

    Use case

    Training new IT support staff, preparing for certifications, or providing ongoing skill refreshers for existing support teams.

    Architecture Details

    This system integrates multiple components for a seamless automation flow. Structural interpretation based on project focus:

    Backend Infrastructure

    Core execution layer for robust data processing and API handling.

    AI / Logic Core

    Intelligent decisioning via models or logical workflow rules.

    Tech Stack

    JavaIntegrationAutomationAPIs

    Key Capabilities

    • ▹ Custom workflow execution
    • ▹ Data transformation and routing
    • ▹ Extensible architecture